Contact information

Contact Information

Company Name: INDUSTRIA DE DISEÑO TEXTIL SA

Registered Address: Av da Deputación, s/n, 15143 Arteixo, A Coruña, Spain

Customer Care Email: [email protected]

Website: http://ptaeh6-sc.myshopify.com/

Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (CET)

Overview

We are always here to assist you. If you have any questions regarding our kitchen textiles, heat-resistant oven mitts, or placemats—or if you need support with an existing order, shipping, or returns—please feel free to reach out to us using the contact details provided on this page.

How We Can Help

  • Product Inquiries & Care Guidelines: Product specifications, fabric compositions, wash instructions, and heat-resistance ratings for oven mitts and placemats.

  • Order & Shipping Tracking: Real-time delivery updates, address modifications prior to dispatch, and shipment inquiries.

  • Returns, Exchanges & Damages: Assistance with initiating returns, replacements for damaged items, or refund requests.

Customer Support Response Time

We strive to answer all email inquiries within 24 to 48 business hours (Monday through Friday, excluding public holidays in Spain).

Direct Contact Details